FREQUENTLY ASKED QUESTIONS
Your Questions Answered
We strive to answer all your questions. We’ve included a few frequently asked questions here, but please reach out to us at customerservice@cobblestonefootwear.com with all your questions and to receive our Wholesale Buyer Relationship Guide.
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CAN I PRE-ORDER SHOES?
Yes, each order is custom made and arrives to you from our manufacturing facility in Mexico.
DO YOU HAVE A MINIMUM NUMBER OF PAIRS FOR WHOLESALE ORDERS?
Yes, there is a minimum requirement for an initial wholesale order. Please email us at customerservice@cobblestonefootwear.com
Minimums for refill orders are handled on a per account basis.
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WHAT IS YOUR RETURN POLICY?
Buyers will be afforded full and unconditional return privileges for damaged and defective returned goods. Email us at customerservice@cobblestonefootwear.com to receive our Wholesale Buyer Relationship Guide for a list of our policies and procedures.
What are some special attributes?
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Durable Quality
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Machine Washable
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Bunion Friendly
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Lightweight
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Handmade
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Italian Fabric
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Made in Leon Mexico, a puebla with over 400 hundred years of shoe production and generations of experience.
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